Frequently Asked Questions

Our products are made to order. Each item — T-shirts, hoodies, adult apparel, and shoes — is printed to order and produced upon order once you check out. We do not mass-produce items in advance.

We offer adult apparel, T-shirts, hoodies, and shoes. All items are intended for adults.

Because each order is produced upon order, processing takes 2–5 business days while your item is made before it ships.

Orders are processed within 2–5 business days. Once shipped, delivery typically takes 3–5 business days, for a total of 5–10 business days from your order date. You will receive a tracking number by email once your order ships. Business days are Monday – Friday, excluding public holidays.

Shipping is a $4.95 flat rate per order to all 50 United States.

We ship via USPS, UPS, or FedEx depending on your location and order. The specific carrier and tracking number will be included in your shipping confirmation email.

No. We ship within the United States only — all 50 states including Alaska and Hawaii. We cannot ship to P.O. Boxes, APO/FPO/DPO addresses, or US territories.

Email us within 7 days of the estimated delivery date. We open an inquiry with the carrier (3–5 business days) and then provide a replacement or full refund.

We accept PayPal, which lets you pay using your PayPal balance or major credit/debit cards (Visa, Mastercard, American Express, Discover) through PayPal Guest Checkout — no PayPal account required.

The price displayed is the final product price. Any applicable sales tax, if required by your state, will be calculated at checkout.

Yes. We accept returns for both defective and non-defective items within 30 days of delivery, provided items are unworn, in original packaging with all tags attached.

No. For change-of-mind and sizing returns, return shipping is free — we do not charge a return shipping fee. You will receive a free prepaid return label after contacting support.

Yes. We accept direct exchanges within 30 days of delivery. Email us with your order number and the item you’d like to exchange for — we’ll send a free prepaid return label.

Email support with your order number. Our team will send you a free prepaid return label within 1 business day. Download and print the label, then drop off the package at any USPS, UPS, or FedEx location.

We process refunds within 2 business days after inspection. Your bank or PayPal may take an additional 3–5 business days to post it.

You can cancel before production begins for a full refund. Once an item has entered the made-to-order process, it may no longer be possible to cancel. Email us as soon as possible with your order number.